DGCOS - Accredited Member

The Double Glazing and Conservatory Ombudsman Scheme
(DGCOS)



View our DGCOS Certificate
Click to view

Helping you make the right choice.

DGCOS has the backing of the peoples’ consumer champion, Nick Ross. It protects consumers against cowboy operators. The former BBC Crimewatch and Watchdog presenter is the ambassador of the Ombudsman Scheme, which provides comprehensive protection for homeowners installing windows, doors, conservatories, orangeries and associated products by its members.

 

 

Who is DGCOS?

DGCOS is ‘the’ Ombudsman Scheme for the UK double glazing industry – a powerful organisation that offers unparalleled consumer protection.

DGCOS helps you make the right choice in using reputable installers that trade ethically, use ethical sales practices, deliver quality workmanship and offer excellent value for money.

All registered installers provide protection of deposits, work in progress insurance and guarantees to protect you should the installer cease to trade.

And in the event of a dispute or complaint concerning one of our members, DGCOS is here to provide a legally binding and enforceable solution.

By choosing a DGCOS member you are less likely to run into problems at a later stage. But if you do, we’re here to help – and all our advice is free.

Peace of mind – before, during and after installation.

DGCOS is here to ensure the installer honours its promises and guarantees, and does a professional job from start to finish.

Making it easy for you to use a reputable installer

Each DGCOS accredited installer has been vetted to ensure they offer excellent customer service, value for money and quality workmanship.

Becoming a DGCOS accredited installer isn’t easy.  Those that do get accepted must agree to an ongoing programme of assessment to ensure they continue to meet our exacting standards and deliver customer satisfaction.

Unlike Trade Associations, DGCOS is here to protect you.

All our advice and services are completely free of charge to consumers.

So if you want to be sure of choosing the right installer for the job, make sure you use a member of DGCOS.

Guaranteed Protection

DGCOS protects you at every stage of the process. When you place your order with a DGCOS member you will qualify for:

  • Deposit Protection Insurance to guarantee any deposits you may pay (up to 25% of the contract price - maximum cover £50,000)
  • Work in Progress Insurance
  • A 10 year Guarantee on the quality of workmanship
  • A 10 year Insurance Backed Guarantee to protect this guarantee
  • A Compliance Certificate to ensure all installations meet with current relevant Building Regulations
  • Access to FREE mediators, independent inspectors and, if necessary, The Ombudsman
  • Access to The DGCOS Compensation Fund to honour any awards made by the Ombudsman

DGCOS is the ONLY scheme to give you this advanced level of protection and confidence

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is here to protect you, before, during and after you buy, but only when you use a DGCOS Accredited Installer such as South Lakes Windows Ltd.

 

Visit the DGCOS Website...

"An excellent job - Would recommend South Lakes Windows to everyone."

Mr & Mrs Watson - Bentham

"We were very pleased with the prompt efficient and courteous way the replacement window was fitted in our kitchen."

Mr & Mrs T - Windermere

"Two days into a substantial installation, impressed with the attitude of the installation team, management on-site viewings and support. I had no hesitation in adding to my requirements."

Mr Beckett -Caton

"We are delighted with the installation.

Well done!"

Mr & Mrs Jenkinson - Bowness

"Your staff arrived at the appointed time and completed the job quickly leaving the premises immaculate."

Mr & Mrs Jenkinson - Bowness

"The high quality of workmanship and materials used are unlikely to be surpassed. A well satisfied customer."

Mr Beckett - Caton

"I have no hesitation in recommending South Lakes Windows and their staff for the courteous and helpful way they conduct their business."

C.K Wright - Claughton

"Brilliant, Professional, Courteous and very skilled workmen."

Mr Roberts - Allithwaite

"All in all we were very satisfied with the windows and workmanship."

Mr & Mrs Burrow - Lower Tatham

"The work was carried out efficiently and professionally by friendly and helpful fitters who obviously had confidence in the product they were installing"

Mr & Mrs Blinkhorn - Caton Green

"The bungalow is now much warmer and the work was carried out quickly, with no mess, by a lovely bunch of chaps!"

Mr & Mrs Moffat - Endmoor

"A very good job done. Well pleased, and excellent service from start to finish."

Mr Maguire - Lancaster

"Installation - Swift and without any fuss.
Service - Needs attended to very promptly.
A Job well done - Thank you"

Mr & Mrs Wightman - Arkholme

" I would have no problem in recommending your outfit to anyone asking for opinions about this type of work."

Mr Cuthbertson - Caton Green

"A Double Glazing firm I was delighted to do business with."

Mr G.V. Beckett - Caton

"The windows are quite pleasing in appearance and give the wider views I was looking for. Your staff were quite pleasant and knew what they were about in doing the job."

Mr Cuthbertson - Caton Green

"A small family firm committed to excellence in respect of materials used and standards of workmanship.
The job is finished when the customer is completely satisfied."

Mr G.V. Beckett - Caton

"Our Rockdoor in ruby red is the perfect finishing touch."

Mr & Mrs "T" - Lancaster

"A Job well done - Thank you"

Mr & Mrs Wightman - Arkholme

"I must say that the finished work was excellent and also the tidying up at the end of the day, when Gary had left you would not know anybody had been here except for the outstanding windows and a new back door."

C.K Wright - Claughton

"The fitters were fantastic and certainly knew their product! They even carried out repairs on my existing front door without being asked and at no cost for the repair"

Mr Walsh - Bolton Le Sands

"Beautiful windows, excellent installation and service and fitters great!! And very efficient and clean."

Mr & Mrs Riley - Poulton Le Fylde

"We are delighted with the installation."

Mr & Mrs Jenkinson - Bowness

"I would also like to add how pleasant and well mannered your staff were. Two good workmen both helpful and polite and both did a neat job, for which we thank you"

Mr N Lang - Windermere

"Once again South Lakes Windows Ltd have come up trumps!"

C. Wright - Claughton

"A new uPVC conservatory is next on my list and I know which window company I will choose!"

Mr & Mrs Walsh - Carnforth

"This is the third time I have used them to have double glazing replaced and would recommend their double glazed units to anyone"

C. Wright - Claughton

"Superior Quality door and window. First class neat and tidy and courteous window fitters."

Derek Crooks - Burneside

"The installation of the new windows were well done and finished off neatly."

Mr & Mrs Burrow - Lower Tatham

"Upon entering their show room I was amazed at how modern double glazing has become"

C.K Wright - Claughton

"It was a very good idea to be shown a folder with references and photographs of previous work carried out by the installers."

Mr McDade - Morecambe

"Very Impressed with service. Thorough paperwork, quote. All staff very professional. Thank You"

Dr Sinha - Lancaster

"We are delighted with our double glazing. Steve promoted his product to us as a "high quality" product - It is and it has exceeded our expectations."

Mr & Mrs "T" - Lancaster

"Fantastic work. The windows / doors look great (even better than I thought)."

Mr & Mrs Moffat - Endmoor

"A professional approach to works carried out."

Mr & Mrs Watson - Bentham

"Very professional and informative service from an excellent company. We are very impressed and will recommend you to all that ask"

Derek Crooks - Burneside

"Very pleased with new doors and windows. Feel we received good advice & info on your products. Steve responded quickly to our queries and requests."

Mr & Mrs Preedy - Kendal

"I have no hesitation in recommending South Lakes Windows Ltd."

Mr McDade - Torrisholme, Morecambe

"When Garry arrived to do the job he soon got on with it and worked solid all day. I must say that the finished work was excellent "

C.K Wright - Claughton

"Already knowing the superior quality, this was another job expertly done."

Mr & Mrs Crooks - Burneside, Kendal

"You are only the fourth supplier of double glazing we have used but are far the best.

Mr & Mrs Harwood - Morecambe

What an excellent company to deal with! From first delivery / consultation everything was smooth, well run and communicated.

Mr Humphrey - Brookhouse, Lancaster
  • First
  • Previous
  • Pause or Play
  • Next
  • Last

Follow us on Facebook
 

Conservatories with Ultraframe roof and premium build quality - Built to withstand ANYTHING!

 

 

 

High Quality UPVC Composite Doors.
Instantly Improve YOUR First Impression!

Probably the best installations

...On the Planet - South Lakes Windows Ltd

We are THE Lakeland Window Company to call!
Carnforth, Blackpool, Preston, Lancaster, Morecambe,
Milnthorpe, Kendal, Windermere, Bowness, Ambleside

NEW Real Timber Windows & Timber Doors - Lancaster!

 

 

 

Beautiful Authentic Styled UPVC Sash Windows

The Bygone Collection

From South Lakes Windows Ltd

  • First
  • Previous
  • Pause or Play
  • Next
  • Last
PVCu Windows, Doors and Conservatories - South Lakes Windows Ltd